Checking the printer status - windows – Epson WorkForce Pro WF-R8590 DTWF User Manual

Page 171

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Code

Problem

Solution

413

A communication error has occurred.

❏ Select Setup > System Administration > Wi-Fi/

Network Settings > Advanced Setup > Email
Server
> Server Settings to check the email
server settings. You can check the cause of the
error by running connection check.

❏ The authentication method of the settings and

the email server may not match. When you select
Off as the authentication method, make sure the
authentication method of the email server is set
to None.

❏ Check the network connection. See the Network

Guide for more details.

421

A DNS error has occurred.

❏ Select Setup > System Administration > Wi-Fi/

Network Settings > Advanced Setup > DNS
Server
, and then check the DNS settings.

❏ Check the DNS settings for the server, the

computer, or the access point.

422

An authentication error has occurred.

Select Setup > System Administration > Fax
Settings
> Output Settings > Fax Output > Other
Settings
, and then check the settings of the folder
selected in Where to Forward.

423

A communication error has occurred. It is also
possible that a file with the same name is open or the
file is a read-only file.

❏ Check the network connection. See the Network

Guide for more details.

❏ Select Setup > System Administration > Fax

Settings > Output Settings > Fax Output >
Other Settings, and then check the settings of
the folder selected in Where to Forward.

❏ Close the file with the same name or disable the

read-only protection.

425

There is not enough storage space available in the
forwarding destination folder.

Increase the storage space in the forwarding
destination folder.

428

The destination was wrong or the destination does
not exist.

Select Setup > System Administration > Fax
Settings
> Output Settings > Fax Output > Other
Settings
, and then check the settings of the folder
selected in Where to Forward.

Related Information

&

“Connecting to a Phone Line” on page 99

&

“Scan Mode” on page 26

&

“Fax Settings” on page 36

&

“Available Paper and Capacities” on page 43

Checking the Printer Status - Windows

1.

Access the printer driver window.

User's Guide

Solving Problems

171

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