Solare Datensysteme Solar-Log - Manual (Page 209)

209
Faults
Fault messages Export (FTP)
Error code Message Possible cause/remedy
165 Proxy no authentication
header The proxy server did not request a supported
authentication set to switch to basic or NTLM.
166 Proxy unexpected server
reply Check the proxy settings.
199 Last transmission attempt
failed but no known error. This is an internal error.
=> Contact support.
200 Error when creating files Incorrect serial number. Error during firmware
update.
222 HTTP transfer to the same
server The HTTP and FTP transfer have been config-
ured with the same server. Please enter only
the transfer type that was configured for the
portal.
29�2�6 Fault message e-mail transfer
These fault messages are shown in the LCD display and also in the Status box under Configuration | Net-
work | E-mail .
Fault message e-mail transfer
Error code Message Possible cause/remedy
General error when
sending e-mail
1 DNS error Type of Internet access set to "None"
=> Set the correct access type.
An extra DNS server must be entered.
=> Enter correct DNS.
There is no connection to the network.
=> Check the cable.
2 User / password incorrect. The user name or password for SMTP access
was entered incorrectly
=> Double check
the password if entered correctly
3 Cannot connect to socket The connection is blocked by a firewall.
=> Adjust the firewall settings.
The server is overloaded.
=> Try again later.