Canon EOS 80D User Manual
Page 493
493
Troubleshooting Guide
If the image is protected, it cannot be erased (p.
Movies edited with a computer cannot be played back with the camera.
If you operate the camera’s dials or lens during movie shooting, the
operation sound will also be recorded. Using a commercially-available
external microphone is recommended (p.313).
If there is a drastic change in the exposure level during autoexposure
movie shooting, the recording will stop momentarily until the
brightness stabilizes. In such a case, shoot in <a> mode (p.298).
Make sure the [53: Video system] is correctly set to [For NTSC] or
[For PAL] (depending on the video system of your TV set).
Make sure the HDMI cable’s plug is inserted all the way in (p.
If the movie file size reaches 4 GB, another movie file will be created
automatically (p.309).
Depending on the card reader and computer OS used, SDXC cards
may not be correctly recognized. In such a case, connect your camera
to the computer with the interface cable, then transfer the images to
the computer using EOS Utility (EOS software, p.512).
The image cannot be erased.
The movie cannot be played back.
Operation sound and mechanical sound
can be heard during movie playback.
The movie appears to freeze momentarily.
No picture on the TV set.
There are multiple movie files for a single movie shoot.
My card reader does not recognize the card.