HP ENVY 6055e All-in-One Printer All-in-One Printer with 3 Months Free Ink Through HP+ - Manual (Page 107)

Ink error status
Light behavior
Cause and Solution Edge
lighting
Cartridge
access door
Ink cartridge
light
Amber
across the
large light
bar
Blinking On for the
cartridge with
issue
On On One of the following might have occurred.
● A counterfeit or previously used cartridge is installed.
● The corresponding cartridge is very low on ink.
Try the following solutions to solve the problem.
● If the corresponding cartridge is newly installed, it might be
counterfeit or previously used. Refer to the message in the HP
printer software or the HP Smart app for more information.
● If the corresponding cartridge is not newly installed, it is very low
on ink. Press (the Resume button) to continue printing,
and replace the cartridge when the print quality is no longer
acceptable. For information about how to replace cartridges, see
Replace the cartridges on page 70 .
Amber
across the
large light
bar
Blinking Blinking for the
cartridge with
issue
On Off One of the following might have occurred.
● The corresponding cartridge is missing.
If one of the cartridges is missing, the printer enters single
cartridge mode. To exit the single cartridge mode, insert the
corresponding cartridge. For more information about the single
cartridge mode, see Use single cartridge mode on page 72 .
● The corresponding cartridge is installed improperly, or still has
plastic tape on it.
Remove the corresponding cartridge, make sure there is no
plastic tape on it, and then reinsert the cartridge securely. For
more information, see Replace the cartridges on page 70 .
Amber
across the
large light
bar
On Off Off Off The Cartridge access door is open. It must be closed to begin printing.
Amber
across the
large light
bar
Fast
blinking
Fast blinking,
alternating on
both cartridges
On Off The carriage inside the printer has stalled.
Press (the Cancel button) to cancel the printing job. Open the
Cartridge access door and make sure the carriage is not obstructed.
Move the carriage to the right and close the Cartridge access door. If
the problem is still not resolved, see Jams and paper-feed issues
on page 82 for more information.
Error Codes on control panel
Summary of supported error codes:
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