Step 17, Step 18, O to – McDATA 4300 User Manual

Page 89

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Maintenance Analysis Procedures

3-25

Maintenence Analysis Procedures

17

As indicated by event code 507, a port failed a loopback test. Reset
the failed port.

a. At the EFCM Basic Edition interface:

1. Select Ports and Reset from the Maintenance menu at any

view. The Reset View displays.

2. If necessary, use the vertical scroll bar to display the

information row for the port.

3. Select (click) the check box in the Reset column.

4. Click OK. The port resets.

b. Perform an external loopback test for the reset port. Refer to

External Loopback Test

.

Was the maintenance action successful?

NO

YES

The product port is operational. Exit MAP.

Go to

step 16

.

18

A message appeared in the Link Incident Log or an event code 581,
582, 583, 584, 585, or 586 was observed at the console of an OSI
server attached to the product reporting the problem. Monitor port
operation for approximately five minutes.

Did the link incident recur?

YES

NO

The problem is transient and the product port is operational.
Exit MAP.

19

Clean fiber-optic components.

a. Inform the customer the port will be blocked. Ensure the system

administrator quiesces Fibre Channel frame traffic and sets
attached devices offline.

b. Block the port. Refer to

Block or Unblock a Port

.

c. Clean fiber-optic connectors. Refer to

Clean Fiber-Optic

Components

.

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