1 add a new ivr menu, 2 edit an ivr menu, 3 clone an ivr menu – Planet Technology IPX-2000 User Manual

Page 100: Add a new ivr menu, Edit an ivr menu, Clone an ivr menu, Retry time, A period of ti, Wait ti, In second

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background image

also manage IVR prompts, used by IVR menus, in t

.1 Add a new

1. Click

Add New, enter a

2. Click

his page.

7.12

IVR Menu

name of an IVR menu in IVR Name, and click a file in the Prompt list.

next to the

Info. System will prompt to

r confirmation whe

required, click Cancel in

ttings shown in

4. Click

Save to add the n

enu.

5.

Click the IVR in the All IVR Menus list to see

6.

For example, to create a basic Auto Attendant

Enter an IVR Name, say Basic_AA

Choose Thank you from Prompt list in Act

Click the

IVR Name box to set the new IVR name in

ask fo

ther a Worktime setting is required or not. If Worktime setting is not

the pop-up window.

3.

Enter se

Table 7-13.

ew IVR m

it as a tree view in Info.

IVR for a trunk with Usergroup of Privilege dial_in:

ion Data block.

next to the IVR Name box

Click Cancel in the pop-up window to confirm the Worktime setting is not required.

Click Save.

Now, Basic_AA should be available in the

7.12.2 Edit an IVR Menu

1.

Click an IVR name in the All IVR Menus list.

2. Click

Modify if you want to change the promp

orktime settings for the first level of IVR.

3.

Select a prompt and modify the worktime setti

4. Click

Update to change the prompt and workt

5.

For other settings, edit settings shown in Tabl

6. Click

Save to update th

7.12.3 Clone an IVR Menu

R name fro

ick

Clone.

3.

Enter a new IVR name.

4.

Edit settings shown in Table 7-13.

5. Click

Save to have the IVR in the All IVR Menus list.

.

IVR List of Trunk pages.

t and w

ngs.

ime settings.

e 7-13.

e changes.

1.

Select an IV

m the All IVR Menus list.

2. Cl

89

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