9 worktime, 1 add a worktime, Worktime – Planet Technology IPX-2000 User Manual

Page 94: Add a worktime, Click, Management tab, Select, Event, Table 7-8 broadcast configuration settings, 9 w orktime

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Playback: Play the uploaded WAV file in the Customized Media File

Dial: IP PBX will ring the party set in the Callee Extensions box first,

l back to the one in the Dial Extension field to establish a

conversation.

sted to set one number only in the Callee Extensions unless

the extension number in the Dial Extension field is multi-line.

lt music: Play default music configured in the Music On Hold

in the Callee Extensions box.

box to the callee extensions.

and then cal

It is sugge

Play defau

page to extensions

Customized media File

Upload a *.wav file, if Playback is selected in the Action list.

)

The recording format must be 8000 Hz, 16 bit, mono Windows PCM

WAV file.

Dial Extension

Select an extension to call back if Dial is selected in the Action.

Max Retry Times

Maximum redial times if callees did not answer.

Retry Time

A period of time in minutes between two retrying.

Wait Time

in seconds when ringing a callee.

Enter timeout

Date/Time

Select a Date/Time to trigger this broadcast event.

/

Callee Extensions

extensions to be called at the Date/Time. Click

Intended

to

select/remove the selected callee extension(s) from this list.

7.9 Worktime

Worktime page defines holid

date/time could be defined fo

Feature -> Worktime to configure Worktime

features.

7.9.1 Add a Work

e

1. Click

the

Add New tab.

s shown in

dd at the bottom

added worktime sh

ays and business hours for generic IVR application. Several groups of

r different IVR menus. Select

tim

2.

Enter setting

Table 7-9.

3. Click

A

of the page.

The newly

ould display in the Group ID.

83

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