4 delete an ivr menu, Delete an ivr menu – Planet Technology IPX-2000 User Manual

Page 101

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7.12.4 Delete an IVR Menu

1.

Click an IVR name in the All IVR Menus list.

2. Click

Delete to delete the IVR menu.

Table 7-13 Interactive Voice R

Configuratio

Field

esponse

n Settings

Description

All IVR Menus

Select a preferred IVR menu name.

Info

menu as a tree view, and displays information for items in

View the IVR

the tree view.

IVR Name

Specify the name of the IVR.

Click a number (0-9), *, or # in the Key list and one of the following

he Action

Click ext and select a

xtension

Click timeout and sel

t

in the Acti

ter the user response

actions in t

list to associate an action with a key.

usergroup in the Group list in Action Data to allow

dialing any e

in this usergroup.

ect actions except Next Layer and Selec

Language

on list to assign an action af

time is up.

Click

to add the rule in the Node list.

)

If select ext, and the caller dialed a wrong extension, the system

ntering

effect.

prompts an error message followed by a beep to request ree
a correct one. Any entered digit before the beep will not take

Hang Up

Rule

To cut off the call immediately.

Greeting

To play the selected prompt. The caller can press

d to enter numbers when the prompt plays.

keypa

Announce

To play the selected prompt. The caller can not

enter any digits when the prompt plays .

To call an extension.

Call To

To go back to the root menu of the IVR.

Go to Top

Next Layer

To go to the next layer of the IVR menu.

Set Language

To choose a language.

Next Layer & Set To go to the next layer of the IVR menu and select

a language for the layer.

Language

Auth. Dial

To allow caller entering the password for Auth.

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