3 cdr log, 4 system events, 5 active calls – Planet Technology IPX-2000 User Manual

Page 40: Cdr log, System events, Active calls

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4.9.3 CDR Log

The CDR(Call Detail Record) Log shows each call record including Calling and Dialed Numbers,

Caller ID, Destination Interface(trunk if outbound) in use, epochs when the call was made,

answered and ended, and which yield the Call Duration and Billable Time. The Result denotes the

disposition of a call like answered or not. The administrator can also click Get File to export the record

as a *.csv file, click Delete CDR to remove all records and click Show CDR to display all records on

the screen.

4.9.4 System Events

The log records an audit entry in the audit trail whenever certain events occur, such as service reload,

firmware upgrade, administrator logging on, logging off, and accessing resources from NTP, DNS,

DHCP, and PPPoE service.

4.9.5 Active Calls

The Active Calls page shows current active calls. Columns Client and Party indicate the involved

extensions or trunks of a call. State shows the state of a call, while Service gives the current action of

the listed Client.

Table 4-2 The State of Active Call

Field Description

Caller

Show the caller’s extension number, port number, or SIP trunk ID.

Dial

The client is caller.

IVR

Calls from FXO are picked up by Auto-Attendant.

Pause

The client is being paused for some time.

Prompt

The client is being prompted for a pre-recorded audio.

Voicemail

The client enters voicemail service.

Meet-me

The client enters meet-me service.

Busy Call-back

The client enters busy call-back service.

Caller state

ACD

The client enters ACD service.

Trunk

Shows trunk ID that is using in this call.

Callee state

Answer

The client is callee.

Callee

Show the callee’s extension number, port number, or SIP trunk ID.

Answer Time

Show the answer time of active calls.

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