ZyXEL Communications IP PBX X6004 User Manual

Page 423

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Chapter 28 Call Detail Record (CDR)

X6004 User’s Guide

423

Direction

Specify the types of calls you want to view based on the source and
destination of the calls. You can choose one or more of the available
source - destination combinations:

extension / extension - to view internal calls; those made from

one extension to another extension on the X6004.

extension / outbound - to view calls from within your organization

made to the outside world via one of the outbound lines.

outbound / extension - to view calls from the outside world to

extensions configured on the X6004.

outbound / outbound - to view calls that come in from an

outbound line and are routed back to the outside world via another

outbound line.

Call Time

Call time is the time from when a caller finishes dialing a number until
one of the parties hangs up.

Enter the range of seconds, minutes or hours to specify the length of
calls that you want to search for. If you leave this field blank, then the
length of the call will not be considered as a search criterion, in other
words calls of all length duration are displayed unless limited by other
search criteria.

Talk Time

Talk time is the time from when a callee picks up an incoming call until
one of the parties hangs up.

Enter the range of seconds, minutes or hours to specify the length of
calls that you want to search for. If you leave this field blank, then the
length of the call will not be considered as a search criterion, in other
words calls of all length duration are displayed unless limited by other
search criteria.

Caller Group

Type the name of the authority group or outbound line group for which
you want to search the call detail record. Use the drop down listbox to
choose Totally Match, if you want to display only call records that
exactly match the criteria you type or select Partially Match, if you
want to enter only a part of the group name that you want to search
for. Alternatively, use the

button to select the outbound line group

or authority group configured on the X6004 that you want to use as
your search criterion.

Channel

Type the name of the type of channel for which you want to search the
call detail record. The channels can be either FXS extensions, FXO
outbound channels, or SIP based connections. Use the drop down
listbox to choose Totally Match, if you want to display only call records
that exactly match the criteria you type in or select Partially Match if
you want to enter only a part of the group name that you want to
search for. Alternatively, use the

button to select the channel

configured on the X6004 that you want to use as your search criterion.

Next use the drop down list box to select whether you want to search
calls originating from this channel (SRC.), terminating via this channel
(Dest.) or both (Both).

Caller Number

Type the telephone number of the caller for which you want to search
the call detail record. Use the drop down listbox to choose Totally
Match
, if you want to display only call records that exactly match the
criteria you type in or select Partially Match, if you want to enter only
a part of the telephone number to search for.

Table 162 Query (continued)

LABEL

DESCRIPTION

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