Identifying and correcting print defects, Print-quality checklist, General print-quality issues – HP LaserJet 3055 User Manual
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3.
Click Properties, or click Printing Preferences.
4.
Change the settings, and click OK.
Identifying and correcting print defects
Use the checklist and print-quality issues charts in this section to solve print-quality problems.
Print-quality checklist
General print-quality problems can be solved by using the following checklist:
1.
Make sure that the paper or print media that you are using meets specifications. See
. Generally, smoother paper provides better results.
2.
If you are using a special print media such as labels, transparencies, glossy, or letterhead,
ensure that you have printed by type. See
.
3.
Print a Configuration page and Supplies Status page at the all-in-one control panel. See
. (HP LaserJet 3390/3392 all-in-one)
●
Check the Supplies Status page to see if any supplies are low or empty. No information is
provided for non-HP print cartridges. (HP LaserJet 3390/3392 all-in-one)
●
If the pages do not print correctly, the problem is with the hardware. Contact HP Customer
Care. See
or the flyer that came in the all-in-one box.
4.
Print a Demo page from the HP ToolboxFX. If the page prints, the problem is with the printer
driver. Try printing from another printer driver. For example, if you are using the PCL 6 printer
driver, print from the PS printer driver.
●
Use the Add Printer Wizard in the Printers (or Printers and Faxes in Windows XP) dialog
box to install the PS driver.
5.
Try printing from a different program. If the page prints correctly, the problem is with the
program from which you were printing.
6.
Restart the computer and the all-in-one and try printing again. If the problem is not resolved,
see
.
General print-quality issues
The following examples depict letter-size paper that has passed through the all-in-one short-edge-
first. These examples illustrate problems that would affect all of the pages that you print. The topics
that follow list the typical cause and solution for each of these examples.
Problem
Cause
Solution
Print is light or faded.
The media might not meet
HP specifications.
Use media that meets
HP specifications. See
The print cartridge might be low. If you
use a non-HP print cartridge, no
messages appear on the all-in-one
control panel or in the HP ToolboxFX.
Replace the print cartridge. See
If the print cartridge is not low or
empty, inspect the toner roller to see if
the roller is damaged. If it is, replace
the print cartridge.
ENWW
Print problems
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