HP Integrated Lights-Out - Manual (Page 206)

Troubleshooting iLO 2 206
To correct this adjust the DOS® windows properties to limit its size to 80x25, before maximizing the DOS
window.
• On the title bar of the DOS® window, right-click the mouse and select Properties and select Layout.
• On the Layout tab, change the Screen Buffer Size height to 25.
Video applications not displaying in the Remote Console
Some video applications, such as Microsoft® Media Player, will not display, or will display incorrectly, in
the Remote Console. This problem is most often seen with applications that use video overlay registers.
Typically, applications that stream video use the video overlay registers. iLO 2 is not intended for use with
this type of application.
User interface is not displaying correctly
On ProLiant servers using Red Hat EL 4.0 and some other Linux systems and iLO 2, the text on the buttons
of the user interface might be cut off along the bottom of the button. This error occurs because Mozilla
Firefox does not display the text size that iLO 2 specifies for the buttons. To display the text correctly,
select View>Text Size>Decrease until the text appears correctly.
Troubleshooting Virtual Media problems
The following sections discuss troubleshooting Virtual Media issues.
Virtual Media applet has a red X and will not display
The Virtual Media applet might produce a red X if an unsupported browser or JVM is used, or if Enable
All Cookies is not enabled. To correct this issue, ensure you are using a supported browser and JVM on
your client by reviewing the support matrix found in the "Supported browsers and client operating systems
(on page 13 )" section. Also be sure Enable All Cookies is selected on the browser Preferences or Options
menu. Some browsers do not enable cookies by default.
Virtual Floppy media applet is unresponsive
iLO 2 Virtual Floppy media applet can become unresponsive if the physical floppy diskette contains
media errors.
To prevent the virtual floppy media applet from becoming unresponsive, run CHKDSK.EXE (or a similar
utility) to check the physical floppy diskette media for errors. If the physical media contains errors, reload
the floppy diskette image onto a new physical floppy diskette.
Troubleshooting iLO Video Player problems
The following sections discuss troubleshooting iLO Video Player issues.
Video capture file does not play
Verify that the file is a valid HP iLO 2 capture and is not corrupted.