HP Integrated Lights-Out - Manual (Page 207)

Troubleshooting iLO 2 207
Video capture file plays erratically
iLO 2 capture files are recordings of screen activity. During long periods of screen inactivity, the recorded
inactivity is truncated to reduce file size and improve playback performance. This can cause the playback
to appear to start and stop, or play erratically.
Troubleshooting Remote Text Console problems
The following sections discuss items to be aware of when attempting to resolve Remote Text Console
issues.
Viewing the Linux installer in the text console
When installing Linux using the text console, the initial install screen might not display because the screen
is in graphics mode. To correct this and proceed with the installation, do one the following:
• For most versions of Linux, enter linux text nofb. The characters you enter will not display. If
enter the command correctly, the screen changes from graphics mode to text mode, displaying the
screen.
• For SLES 9 and SLES 10, blindly press F2 and ↓ (down arrow) from the text console. If done
correctly, the text mode is selected and the screen appears.
Passing data through an SSH terminal
If you use an SSH terminal to access the text console, SSH might intercept keystroke data and not pass the
action to the text console. When this occurs, it appears as if the keystroke did not perform its function. To
correct this issue, disable any SSH terminal short-cuts.
Troubleshooting miscellaneous problems
The following sections discuss troubleshooting miscellaneous hardware or software issues.
Cookie sharing between browser instances and iLO 2
iLO 2 uses browser session cookies in part to distinguish separate logins—each browser window displays
as a separate user login—while actually sharing the same active session with the iLO 2. These multiple
logins can confuse the browser. This confusion can appear as an iLO 2 issue; however, this is a
manifestation of typical browser behavior.
Several processes can cause a browser to open additional windows. Browser windows opened from
within an open browser represent different aspects of the same program in memory. Consequently, each
browser window shares properties with the parent, including cookies.
Shared instances
When iLO 2 opens another browser window, for example, Remote Console, Virtual Media, or Help, this
window shares the same connection to iLO 2 and the session cookie.
The iLO 2 Web server makes URL decisions based on each request received. For example, if a request
does not have access rights, it is redirected to the login page, regardless of the original request. Web