Isolating faulty hardware, Troubleshooting – Adaptec ANA-62000 User Manual

Page 176

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DuraLAN Fast Ethernet NICs User’s Guide

Isolating Faulty Hardware

If the problem persists, try the following:

Replace the NIC with the same type of Adaptec NIC which is
known to work. If the new NIC functions properly, the
problem is related to the original NIC.

Install the NIC in another functioning computer and run the
tests again. If the NIC works in this machine, the problem is
related to one of three areas:
– The computer is faulty
– There is a hardware conflict
– There are problems with the cables or connectors

Troubleshooting

Use the following table to help answer common questions. For more
information on FAQs, see the

www.adaptec.com

support site.

Symptom

Solution

Adaptec NIC is
conflicting with an
installed PCI SCSI
Adapter.

Configure the NIC and SCSI adapters to use
different interrupts via BIOS, System
Configuration Utility (SCU), or EISA
Configuration Utility (ECU) provided by
the system vendor.

Workstations cannot
connect to the NetWare
server.

Make sure the workstation and server are
using the same frame type.

Add the following two lines to the Net-
Ware Server

startup.ncf

file:

set minimum packet receive buffers=512
set maximum packet receive buffers=1024

For Failover and Port Aggregation Net-
Ware servers, verify that IPX retry count=
255

is on each workstation. See Connect-

ing Clients to the NetWare Failover Server
on page 12-6
.

Error messages during
NetWare Driver
installation.

Install NetWare service pack 6(iwsp6) or
later, select ODI 3.31 specification, and then
install the DuraLAN NIC driver.

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