CCTV Camera Pros Geovision 8.2 Multicam Digital Surveillance System User Manual

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Troubleshooting

8. Unable to play back audio in ViewLog

¾ The video you select may not have any audio records.

¾ The speaker icon at the lower right corner is not enabled (See Figure 4-1 in Chapter 4).

¾ Audio is not available when the playback method is set to Frame by Frame.

¾ Audio can only be played back at 1X speed.

Remote Application

1. Remote View is unable to display video from GV-System.

¾ This symptom may appear when Remote View is installed in Windows XP SP1 or later.

Windows XP no longer includes Wavelet decoder after Service Pack 1. You may

download a Wavelet codec at this link.

http://geo-support.dipmap.com:100/remote/waveletcodec.zip

¾ GV-System version 6.0 is not compatible with Remote View version 5.4.0.1 or earlier.

Make sure your GV-System and Remote View are both version 6.0 or later.

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