Installation assistance, New product satisfaction return, Back cover – Rockwell Automation 1734-XXXX POINT I/O and ArmorPOINT I/O DeviceLogix User Manual User Manual

Page 112: Rockwell automation support

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Publication 1734-UM015A-EN-E - November 2009

Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

Rockwell Automation
Support

Rockwell Automation provides technical information on the Web to assist you in using
its products. At

http://support.rockwellautomation.com

, you can find technical

manuals, a knowledge base of FAQs, technical and application notes, sample code and
links to software service packs, and a MySupport feature that you can customize to
make the best use of these tools.

For an additional level of technical phone support for installation, configuration, and
troubleshooting, we offer TechConnect Support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit

http://support.rockwellautomation.com

.

Installation Assistance

If you experience a problem within the first 24 hours of installation, please review the
information that's contained in this manual. You can also contact a special Customer
Support number for initial help in getting your product up and running.

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully operational when shipped
from the manufacturing facility. However, if your product is not functioning and needs
to be returned, follow these procedures.

Allen-Bradley, POINT I/O, POINTBus, Rockwell Automation, RSNetWorx, and TechConnect are trademarks of Rockwell
Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.

United States

1.440.646.3434
Monday – Friday, 8am – 5pm EST

Outside United
States

Please contact your local Rockwell Automation representative for any
technical support issues.

United States

Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.

Outside United
States

Please contact your local Rockwell Automation representative for the
return procedure.

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