Metrohm NIRS XDS Process Analyzer – MicroBundle - Manual (Page 109)

▪▪▪▪▪▪▪ 107
2
No communication between
Vision and the instrument.
1. Verify that the RJ-45 cable is plugged in at both
the instrument interface, and at the network jack.
2. Verify that the RJ-45 cable is plugged in at both
the computer and at the network jack.
(NOTE: Direct connection is explained in a
separate document for non-network users. This
requires a special “UTP Crossover” cable.
3. Verify that the instrument is powered on. (See
previous Observed Problem.)
4. Verify that the network jack is active, and has a
connection point within the internal network.
5. Verify that the instrument is Available in Configure,
Input. The instrument serial number is found on
the serial plate on the side of the instrument. This
serial number should be visible in Vision in
Configure, Input.
6. Verify that the connector ends of the RJ-45 cable
are not damaged, crushed, or distorted in any way.
Wires should be firmly clinched by the connectors.
3
Lamp does not come on when
instrument is connected.
1. Verify communication with instrument. Click on
Acquire, Disconnect, then Acquire, Connect, Select
DCM to verify proper connection. If lamp does not
come on, replace lamp according to instructions
provided in part 11.2 of this manual. Do not
attempt to replace lamp with AC power applied.
2. Lamp may be burned out. This should not occur
for thousands of hours of normal use, but could be
caused by jarring or other physical motion. Replace
lamp.
3. Instrument thermal shutdown may have occurred
due to high internal operating temperatures.
Determine cause of high temperature and correct
before subsequent operation.
4
Instrument fails Wavelength
Linearization 1. Instrumental problems – contact Metrohm service
or your authorized distributor.