Pitney Bowes RISO ComColor Printer - Manual (Page 11)

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ComColor Series Troubleshooting Guide 01
Chapter 1 Error Messages
This chapter describes the reasons why the error lamp flashes on the operation panel and error messages appear on the
touch panel and what action to take.
Follow the displayed messages to resolve the error.
Error Messages on the Touch Panel
The description of the error and instructions for resolving the error are displayed as shown below.
An alphanumeric error code is displayed at the top of the error message screen.
Be sure to mention this error code when contacting your service representative.
• The first letter of the error code indicates the type of error.
• The number of numeric digits indicates the location of the error.
Operation panel error lamp
If an error occurs, the error lamp flashes in red. Scanner lamp
If a scanner error occurs, the scanner lamp
flashes in red.
Error lamp Scanner lamp