Pitney Bowes RISO ComColor Printer - Manual (Page 37)

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ComColor Series Troubleshooting Guide 01
Part of the original is missing in the copied
data. The magnification ratio setting does not match the combination of
the original size and paper size.
Use the same size paper as the original, or select a magnification ratio
that matches the paper size.
⇒ Copy mode screen X [Basic] X [Reproduction size]
[Auto reduce] has not been set on the [Booklet] or [Staple/Punch]
screen.
When creating a booklet or stapling/punching the printed paper, the
margin width you have specified may cause the printed image not to fit
on the sheet. With the [Auto reduce] selected on the screen for
configuring [Booklet] or [Staple/Punch], the image will be automatically
reduced to fit.
⇒ Copy mode screen X [Functions] X [Booklet] or [Staple/Punch] X
press [Auto reduce] to turn the function ON or OFF
The copied data is blurred. / The part of the
copied image is not printed. The original is not in complete contact with the platen glass.
Close the original cover so that the original is in close contact with the
platen glass.
The paper is moist.
If the paper contains moisture, part of the copied data may not be printed
or it may be blurred. Use dry paper.
The scanner unit is subjected to vibrations.
Scan the original again without subjecting the scanner unit to vibrations.
The back of the original is visible in the
copied data. If the original is thin, images from the rear of the original or from
layered originals may be visible in the copied data.
• Configure the [Scanning level] setting for light copying and scan the
original again.
⇒ Copy mode screen X [Basic] X [Scanning level]
• Place a black piece of paper on the back side of the original and copy
the original again.
• When copying an original with a base color, such as a newspaper or
magazine, you can use the [Base color level] setting to adjust the base
color level.
⇒ Copy mode screen X [Functions] X [Base color level]
Moire interference occurs. A moire interference (meshed shadow) can easily occur in
photographs and other screen processed publications.
The moire interference can be reduced by configuring the [Moire
elimination] setting.
⇒ Copy mode screen X [Functions] X [Image control] X
[Moire elimination]
Duplex copying was performed, but the
back of one or more pages is white. Duplex copying of an original consisting of different size pages is
performed.
When performing duplex copying with the [Mixed size original] setting
configured, if the size of the original to be copied for the front and back of
a sheet of paper is not the same size, simplex (one-sided) copying is
performed.
Problem Possible Cause and Action to Take