Pitney Bowes RISO ComColor Printer - Manual (Page 16)

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ComColor Series Troubleshooting Guide 01
<W00-000>Warnings
These warning messages are displayed when there is no more paper, the output tray is full, a peripheral
device is not connected, or there is another problem.
Close the left (right) cover of
"High capacity stacker". The high capacity stacker's left (right) cover is not completely closed.
Securely close it.
Close the Staple Cover of the Offset stapler. The stapler cartridge is not properly installed or the staple cover is not
completely closed. Securely install the stapler cartridge or close the staple
cover.
Close the Transfer Cover of Offset stapler. The face down offset stapler cover is not completely closed.
Securely close it.
Install the ink cartridge. Either a Non-RISO ink cartridge has been installed or no ink cartridge has
been installed. Install a RISO ink cartridge. Otherwise, contact your
administrator.
Safety SW on Standard Tray (High
Capacity Feeder)
is activated.
Reset paper on Standard Tray (High
Capacity Feeder). The safety switch on the standard tray is activated.
Check that there are no obstructions below the standard tray or on top of the
paper. Remove any obstructions.
Set Feed Tray1 (Feed Tray2/Feed
Tray3) in place. Feed Tray1, Feed Tray2, or Feed Tray3 is not completely closed.
Securely close it.
Set the high capacity stacker
carriage. No carriage is set to the high capacity stacker.
Set the carriage to the high capacity stacker and close the right-side cover.
The high capacity stacker stacking
tray is not set.
Set the stacking tray. The stacking tray is not set to the high capacity stacker.
Set the stacking tray to the high capacity stacker and close the right-side
cover.
Wrong-color ink cartridge
is installed.
Replace the ink cartridge. Either the type or color of the installed ink cartridge is not correct. Check the
color of the installed ink cartridge at the indicated position and reinstall the
ink cartridge.
If the wrong ink cartridge has been installed, wipe the ink port clean, put on
the cap, and store horizontally in the correct storage direction.
Wrong-type ink cartridge
installed or cannot read ink info.
Replace the ink cartridge
or contact RISO Dealer/Branch.
Message Action to Take
Acceptable output tray does not
exist. Remove the paper. The paper output to each tray exceeds the maximum load capacity. Remove
the paper and press [Cancel] or [Continue] to close the error message
screen.
An error has occurred in scanner. An error occurred in the scanner.
Scanned data is lost if this message is displayed while scanning an original.
Press [Confirm] and rescan the original.
If this message is displayed at a time other than while scanning an original,
press [Confirm]. If the error message does not disappear, press the [Sub
power] key on the operation panel to turn off the power and then on again.
Auto feed tray selection is not
available. Select the tray and press
the [START] key. Though [Feed tray] is set to [Auto], all trays are set to [Manual] in [Tray
selection]. Either set [Auto] for one of the trays in [Tray selection] or press
[Select tray] and select a usable tray.
Message Action to Take