Pitney Bowes RISO ComColor Printer - Manual (Page 24)

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ComColor Series Troubleshooting Guide 01
3
Press [Close].
Return to the screen in Step 1. Check that the button indicating the location where the paper was removed has
disappeared.
When alphabet buttons are displayed on the screen, paper still remains in the indicated locations. Repeat
Steps 1 to 3 to remove the jammed paper.
• Slowly and carefully remove the jammed paper. Be careful not to leave pieces of paper in the machine.
• When removing the paper from the machine, roll the paper a little at a time in the output direction inside the machine,
and then remove the paper toward you.
• Paper is transferred through the printer at a high speed during printing. Therefore, if a paper jam occurs when printing
multiple sheets of paper, the sheet of paper that caused the paper jam as well as other sheets of paper may remain in
the transfer path. When using the internal dials to remove jammed paper, after removing the first sheet of paper, turn the
dial four or five times to check for other sheets of paper.
The transfer unit below the ink cartridges, in particular, may have several sheets of paper. Turn the "D2"
dial inside the printer until no more paper is output.
• The printer heads are located inside top of opening "B". Keep off your hand or sleeve from the printer heads not to get
ink on when removing paper from "B".
* Use the dial "C4" only when the multifunction finisher has been connected.
Precautions When Removing Jammed Paper
B
C4*
A2
B
G
D2 C2