Pitney Bowes RISO ComColor Printer - Manual (Page 25)

2-3
2
ComColor Series Troubleshooting Guide 01
If paper jams occur frequently, check the following points again.
• The paper on the standard tray or in the feed tray is within the maximum load capacity.
• The standard tray paper guides are positioned correctly and the paper is loaded properly.
• The paper that is actually loaded matches [Feed tray] settings.
• The usable paper is loaded.
Wrinkled or curled paper, in particular, can cause paper jams, so do not use this paper.
• When using irregular size paper, the paper size must be registered in advance by using the "Admin. Settings". Contact
your administrator. To use unregistered irregular size paper, select [Feed tray] X [Details] X [Irregular size].
• When using paper already printed on one side or dark colored paper, the machine may incorrectly detect this type of
paper as though multiple sheets of paper are being fed. Set [D-Feed Check] to [OFF].
⇒ Printer mode screen X [Functions] X [Feed tray] X select the feed tray X [Paper type] X set [D-Feed Check] to
[OFF]
⇒ Copy mode screen X [Basic] X [Feed tray] X select the feed tray X [Details] X [Paper type] X set [D-Feed Check]
to [OFF]
For details on how to load paper and the types of usable paper, see "Paper and Originals" in the "Basic
Guide".
Frequent Paper Jams