About this troubleshooting guide – Pitney Bowes RISO ComColor Printer User Manual

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ComColor Series Troubleshooting Guide 01

About This Troubleshooting Guide

Preface

Thank you for using the ComColor Series product.
This guide describes possible causes for problems that can occur when using this machine and their
solutions. Keep this guide handy, such as near the machine, for easy reference.

The following five guides are supplied with this machine.

Basic Guide

This guide describes the basic printer, copy, and scanner operations and how to replace consumables.
Please start by reading this guide.

User's Guide

This guide describes handling precautions, specifications, operations and settings of each function.
Please read this guide when you want to know details about this machine.

Administrator's Guide

This guide describes the machine settings and options (IC card reader, scanner, etc.) to be performed by the
administrator.

Troubleshooting Guide (this guide)

This guide describes the action to take when a paper jam or other problem occurs.

Safety Information

This guide describes safety precautions and specifications.

About This Guide
(1) No part of this guide may be reproduced in whole or in part without the permission of RISO KAGAKU

CORPORATION.

(2) The contents of this manual may undergo changes without prior notice to reflect improvements in the product.
(3) RISO shall not be liable for any consequence of using this guide or the machine.

Trademark Credits

Microsoft, Windows and Windows Vista are registered trademarks of Microsoft Corporation in the U.S. and/or other
countries.
ColorSet is a trademark of Monotype Imaging Inc. registered in the U.S. Patent & Trademark Office and may be registered
in certain jurisdictions.
FeliCa is a registered trademark of Sony Corporation.
Mifare is a registered trademark of Royal Philips Electronics.
ComColor and FORCEJET are trademarks of RISO KAGAKU CORPORATION.

is a registered trademark of RISO KAGAKU CORPORATION in Japan and other countries.

All other product names and company names written in this guide are trademarks or registered trademarks of their
respective companies.

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