Pitney Bowes RISO ComColor Printer - Manual (Page 42)

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ComColor Series Troubleshooting Guide 01
Sheets come out loosely on the face down
offset stapler. They flip over. The tray positions (fixed position marked with XW) of the face down
offset stapler are not aligned.
The tray positions (fixed position marked with XW) vary depending on
the paper type or output condition.
To output thin sheets smaller than B5 paper by offsetting many sheets or
non-sort, set the fixed position of the W mark shown below.
Problem Possible Cause and Action to Take