Pitney Bowes RISO ComColor Printer - Manual (Page 57)

ComColor Series Troubleshooting Guide 01
What is the correct orientation of the original for [Top side up] and [Top side left] in the [Original orientation] setting?
When facing the machine…
I was logged out without doing anything.
The administrator configured [Auto logout time] for [Login setting]. [Auto logout time] can be set to between 10
and 3600 seconds.
Contact your administrator.
Whenever I try to use the machine, it is always in sleep status and pauses my job.
When the administrator sets [Auto sleep] to [ON] with the [Power save setting] item, the machine automatically
enters sleep status after a fixed period (1 to 60 minutes). [Auto sleep] setting can be turned off.
Contact your administrator.
What is the [Offset output] setting?
This function enables the machine to output the paper for each print job at an offset position so that it is easy
to identify the print job. This function can be used with the optional multifunction finisher, face down offset
stapler or high capacity stacker.
Can't I print out without the IC card?
Some of the [Login method] settings set by the administrator enable you to use both IC card and PIN code
login authentications. In these cases, you can log in without the IC card if you enter the PIN code. Contact the
administrator.
• Load the original in the direction
as if you were reading it.
• Load the original with the top
of the page on the left side.
[Top side up] [Top side left]