Consumable errors, Check settings errors, Consumable errors -5 check settings errors -5 – Pitney Bowes RISO ComColor Printer User Manual

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ComColor Series Troubleshooting Guide 01

<Y00-000>Consumable Errors
These error messages are displayed when it is time to replace consumables or parts that require periodical
replacement.

<Z00-000>Check Settings Errors
These error messages are displayed when a cover or tray is not completely closed or an ink cartridge is not
properly installed.

Message

Action to Take

Add staples in Offset stapler.

There are no more staples in the face down offset stapler. Add staples.
See "Replacing the Staple Cartridge" (p. 3-1) for details.

Open the finisher front door and
add staples.

There are no more staples in the multifunction finisher. Add staples.
See "Replacing the Staple Cartridge" (p. 3-1) for details.

Open the finisher front door and
add staples for booklet stapling.

Replace the ink cartridge.
Do not install the removed ink
cartridge back again. Doing so
may cause a failure.

The ink cartridge is empty.
Replace the ink cartridge for the displayed color. For details on how to
replace the ink cartridges, see "Routine Care" in the "Basic Guide".

Do not remove the ink cartridge until the ink replacement
message is displayed.

When the remaining amount of ink is low, the remaining ink
indicator flashes on the touch panel screen. Prepare new ink
cartridges for colors that are flashing.

The finisher is full of punching
trash.
Open the finisher front door and
dispose of the punching trash.

Dispose of all punching trash inside the punching box of the multifunction
finisher.
See "Cleaning the Punching Box" (p. 3-5) for details.

Message

Action to Take

Close the ADF cover.

The ADF cover (original cover) is not completely closed.
Securely close it.

Close the cover of High capacity
feeder.

The high capacity feeder cover is not completely closed.
Securely close it.

Close the finisher booklet tray.

The multifunction finisher booklet tray is not properly installed.
Securely install it.

Close the finisher door.

The multifunction finisher cover is not completely closed.
Securely close it.

Close the front door.
Press "Front door release button"
before opening. The door might be
damaged if opened forcibly.

The front doors are not completely closed.
Securely close them.

Close the Jam Release Cover [G]
([H]).

The jam release cover [G] ([H]) is not completely closed.
Securely close it.

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