Pitney Bowes RISO ComColor Printer - Manual (Page 21)

1-11
1
ComColor Series Troubleshooting Guide 01
< I 00-000>Information
These messages are displayed when maintenance of the machine is required.
This job has already been deleted. The corresponding job was deleted on the console while the "Confirmation"
screen for a suspended job was being displayed or the setup screen
displayed when [Setting chg.] was pressed on the "Confirmation" screen.
Send the data again.
Transmission error to
the Kerberos server (LDAP server).
Contact the administrator. Failed to send data. For details on what action to take, contact your
administrator.
USB flash drive is not found. Set
the USB flash drive again and
press "Retry" button. A USB flash drive is not inserted in the machine.
• To save to a USB flash drive, insert it into the machine, and press [Retry].
• To change the storage directory to the internal hard disk, press [Save to
Internal HDD].
• To change the storage directory to a location other than the internal hard
disk or to cancel the save process, press [Cancel].
The inserted USB flash drive is not compatible with the machine.
Use a USB mass storage class device or a normal USB 1.1 or 2.0 flash
drive.
Message Action to Take
!!Maintenance!!
Call Service. The time for periodic inspection has arrived. Contact your dealer (or
authorized service representative).
Required to renew the parts in
Offset stapler.
Call Service. Contact your dealer (or authorized service representative).
If you press [Close], you can continue using the machine except for the face
down offset stapler that has an error.
Scanner mode and output from other stacking tray are available.
The drain tank must be replaced
soon.
Call service to prepare a new drain
tank. Contact your dealer (or authorized service representative).
When the drain tank is full, printing cannot be performed. Be
sure to call for service when this message is displayed.
The image may not be printed in
properly caused by the soiled
transfer path.
Call service. Contact your dealer (or authorized service representative).
When the printer is unable to determine the size and the
position of the paper because of the soiled transfer path, the
image may not be printed in properly. The margin when printing
images is 5 mm (3/16") regardless of the specification until the
cleaning of the transfer path is performed.
The cleaning should be performed by service engineer. Be sure
to call for service when this message is displayed.
Transmission error to the Control
server.
Call Service. Information may not have been sent correctly to the control server. Contact
your dealer (or authorized service representative).
Message Action to Take