Audioscan Verifit 2 - Manual (Page 135)

Verifit ® User's Guide Version 4.2 © June 2015
21 Troubleshooting
This section covers common problems encountered when using the Verifit. If you require further assistance, note
your model and serial number (located on rear of display unit) and contact your local distributor, or Audioscan
at 519-268-3313 800-265-2093 (USA only), 519-268-3256 (fax) or [email protected]
PLEASE DO NOT SHIP YOUR UNIT BACK TO THE FACTORY. In most cases we can courier you a part
that you can quickly and easily replace yourself.
Self test failures
Any failure during power-on self test (P.O.S.T.) is indicated on-screen and further use of the instrument is
denied. Try the following steps to resolve the failure:
1. To access Self test, click on and then click on [Self test].
2. If you received a Max out/in or a Routing failure, remove any hearing aids from the test chamber and rerun
self test.
3. Unplug probe dock from display unit and unplug both the test box reference microphones and binaural
coupler microphone from the test box. Click [P.O.S.T.] to rerun the self test. If self test passes, reconnect the
microphones, one by one, running self test each time until a failure occurs. If the failure returns, display and
print the test results and contact Audioscan for help.
Initialize Function
Initializing your Audioscan unit will reset it to default factory settings. This erases the user preference files
stored in internal memory. Any custom printer choice, network settings, test setups will need to be re-entered
and the user calibrations will also be required.
1. To initialize, click on [Setup], then click on [Self test]
2. Click on [Initialize]. Verifit will automatically restart.
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