Rena Envelope Imager CS - Manual (Page 40)

SECTION 5
TROUBLE SHOOTING
LED Status Possible Cause Possible Solution
Print carriage movement is
obstructed 1. Turn the printer off using the Main Power
switch.
2. Open the top cover on the printer.
3. Remove obstruction.
4. Close the top cover on the printer.
5. Turn the printer on using the Main Power
switch.
6. Resend the print job.
PAPER LED is flashing and
Soft Power LED is flashing
The print carriage is stuck in the
maintenance station 1. Open the top cover on the printer.
2. Remove the ink cartridges, then close the
cartridge flaps after removing the ink
cartridges.
3. Close the top cover on the printer.
4. Turn the printer off, then on again, using the
Soft Power button.
5. Open the top cover on the printer.
6. Reinstall the ink cartridges.
7. Close the top cover.
8.
PAPER LED and CANCEL LED
alternately flash.
Printer is performing cartridge
maintenance.
Wait for printer to finish.
CANCEL LED is on steady
Print cartridge might be low on
ink.
1. If one of the cartridges is low on ink, replace
it.
2. If neither cartridge is low, press the PAPER
button.
3. If the LED remains on, turn the printer off
and on using the Soft Power button.
Continued on next page.
36