Grass Valley K2 Media Client Service Manual Nov.18 2008 - Manual (Page 4)

4 K2 Media Client Service Manual July 28, 2008
Contents
Services on an shared storage K2 Media Client ................................................ 60
Checking pre-installed software .............................................................................. 61
K2 Media Client pre-installed software ............................................................... 61
Grass Valley Control Point PC pre-installed software ........................................ 62
Configuring NVRAM ................................................................................................ 62
Making motherboard CMOS settings ...................................................................... 65
Type I motherboard CMOS settings ................................................................... 65
Type II motherboard CMOS settings .................................................................. 65
Type III motherboard CMOS settings ................................................................. 66
Rescanning PCI slots .............................................................................................. 67
Using recovery disk images .................................................................................... 67
About the recovery disk image process ............................................................. 67
Creating a recovery disk image for storing on E: ............................................... 69
Creating a recovery disk image CD set .............................................................. 71
Restoring from a system-specific recovery disk image on E: ............................. 72
Restoring from the generic recovery disk image on E:....................................... 73
Restoring from a recovery disk image CD set .................................................... 76
Activating the Windows operating system .......................................................... 78
Installing the Fibre Channel card driver .................................................................. 78
Replacing a K2 Media Client ................................................................................... 80
Chapter 4 Troubleshooting problems
Step 1: Check configurations .................................................................................. 82
Step 2: Check connections and external equipment ............................................... 82
Step 3: Check system status messages ................................................................. 82
Step 4: Identify problems using the startup sequence ............................................ 82
Motherboard BIOS startup information ................................................................... 85
SCSI controller adapter BIOS startup information .................................................. 86
Motherboard BIOS startup summary screen........................................................... 87
Shutdown/restart problems ..................................................................................... 87
Checking external equipment.................................................................................. 88
VGA display problems ........................................................................................ 88
Keyboard problems ............................................................................................ 88
Mouse problems ................................................................................................. 88
Power connection sequence ................................................................................... 89
Motherboard/BIOS startup ...................................................................................... 89
Windows startup...................................................................................................... 89
K2 Media Client system startup .............................................................................. 90
Thermal problems ................................................................................................... 91
Codec board problems ............................................................................................ 91
Power supply problems ........................................................................................... 91
CD drive problems .................................................................................................. 92
Video problems ....................................................................................................... 93
Audio problems ....................................................................................................... 94
Timecode problems................................................................................................. 95
Operational problems .............................................................................................. 96
System problems .................................................................................................... 97
Storage problems .................................................................................................... 98
Media File System problems .............................................................................. 98
Media disk problems .......................................................................................... 98
Checking the storage system ............................................................................. 100
Network, transfer, and streaming problems ............................................................ 101
Chapter 5 Removing and replacing FRUs
External Parts Removal .......................................................................................... 104
Opening the front bezel ...................................................................................... 104
Fan module removal........................................................................................... 105