Grass Valley K2 Media Client Service Manual Nov.18 2008 - Manual (Page 99)

July 28, 2008 K2 Media Client Service Manual 99
Media disk problems
The StatusPane message
“Media disks getting full…”
appears or a “FSS
‘default(0)’” message
appears. The media disks are
reaching maximum
capacity. In Recorder, select the Time Dome and choose
Available Storage . If the Time Dome is filled
it confirms that your K2 Media Client is out of
space. Make space on the media drives by
doing the following:
- Delete unused clips and empty the Recycled
Bin.
When streaming to another
K2 Media Client the
operation fails. In Transfer
Monitor the streaming
operation shows
“Status:Error”. There is a network
connection error or
the media disks at the
destination are
reaching maximum
capacity. Check network connections and
configuration. Check available storage on the
destination K2 Media Client. In Recorder,
select the Time Dome and choose
Available
Storage . If the Time Dome is filled it
confirms that the destination K2 Media Client
is out of space. Make space on the media
drives by deleting unused clips and emptying
the Recycle Bin.
Playback flashes. After this
occurs for several seconds a
decoder error occurs and the
play channel hangs. One of the disks is not
part of the stripe
group because there is
a disk error or because
disks have been
re-arranged. If you have recently removed and replaced
RAID drives, make sure that you have
returned them to their correct position. If this
solves the problem, use the Storage Utility to
check the file system.
System status message “File
system…is fragmented”. Extended record/play
activity has
fragmented the disks. Use the Storage Utility to check the file
system.
Continual and noticeable
black frames or freeze
frames in video. Drives are aging. Look in the Windows system log. Aging
drives are indicated if you see a large quantity
of the following types of errors:
dmio: Harddisk0 write error at block…
Replace aging drives.
Problem Possible Causes Corrective Actions