Offshore warranty service, The model 3000b, Offshore warranty service -4 the model 3000b -4 – Extron electronic 3000B User Manual

Page 10: Exatron 3000b

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Exatron 3000B

www.exatron.com

1-4

Chapter 1 Introduction

Offshore Warranty Service

An E

XATRON

Handler purchased in the United States and then shipped offshore will be warranted through

E

XATRON

in California. Replacement parts are furnished for a period of one year from date of purchase

with the exception of replacement contactors. In most cases, it will not be necessary to return the worn
part from the offshore user location.

To receive offshore service support, the handler must be purchased through your local E

XATRON

Representative or an extended warranty agreement must be purchased directly from your local E

XATRON

Representative.

Please supply the following information when requesting offshore service or replacement parts:

1. The part number(s) required. If the part number is not known, photocopy the part and fax it to

E

XATRON

.

2. The Model number of the Handler.
3. The type of device being run by the Handler, such as: DIP, SOIC, SOJ, PLCC, LCC, SIP,

PGA, PCB, ZIP, etc.

4. The Handler's serial number.
5. The full shipping address.
6. Any special shipping or customs instructions.
7. Method of shipment, such as: Federal Express, UPS, DHL, U.S. Mail, or the name of your

chosen freight forwarder.

In most cases, faxed requests and shipment of replacement parts orders are processed within twenty-four
hours of receipt by E

XATRON

.

The Model 3000B

with Eight Automatic Inputs

E

XATRON

'

S

eight-tube Octoloader is an ambient automatic eight-tube loader. The standard Model 3000B

comes equipped with this octoloader which is a moving metal plate holding up to eight tubes of devices,
controlled by the handler's CPU by means of a stepper motor. The plate automatically moves both left
and right, positioning each tube of devices over the handler input track. When the input track is emptied,
the octoloader automatically searches for tubes with devices. The octoloader has a sensor mounted at its
junction with the input track. The octoloader can "see" a device jam and stop its own movement to
prevent breaking the jammed device. The octoloader also has an automatic "wiggle" jam-clearing
operation which it will implement immediately in an effort to remove the jam without operator assistance.

Model 3000B octoloaders use a Snap-On plate which is specifically fitted with tube holders for a given
device application.

All Model 3000B Handlers not intended to be used on a "FRED," (Free Rolling E

XATRON

Dolly) are

supplied with bench-top base plates which must be bolted directly to a bench or table top to secure the
handler. Each plate includes two sets of tilt bars which enable the handler's tilt angle to be altered for
specific applications. The tilt angle is critical for ceramic DIPs and LCCs since too much drop angle may
cause chipping of the packages.

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