Expert system views, Getting started with expert view – Finisar Surveyor User Manual

Page 206

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10-2

Surveyor

User’s Guide

Expert System Views

The expert views present expert information on capture files, a capture buffer, or in
monitoring mode. The following Expert views are available from the

Data Views

or

Capture View

toolbar:

Expert View

Expert views are available from the Data Views or Capture View toolbars,
if supported by the current resource. The Expert system presents a matrix of
different views showing network symptoms, analyses, and entities by proto-
col layer. Also, an Expert Diagnostic Message showing the definition, pos-
sible causes, and suggested actions can be obtained for any symptom or
analyses.

Application Response Time View

The Application Response Time view depicts performance information for
specific applications. For each supported application the Application
Response Time View will present the Application, Minimum Response
Time (Min Time), Maximum Response Time (Max Time), Average
Response Times (Avg Time), and the Number of Connections (Connec-
tions) processed to derive these times.

Duplicate Network Address View

The Duplicate Network Address view depicts each duplicate network (IP/
IPX) address detected and its associated MAC layer bindings.

See Chapter 6, “Views” for more information on Expert Views.

Getting Started with Expert View

When Surveyor finds an event that could indicate a network problem, the event is
logged in appropriate tables, and the appropriate counters are incremented in the
overview tables.

When you press the

button to start Expert View, overview tables of symptoms

are displayed. An example of the symptom overview tables is shown in Figure 10-1.
You can access different expert views by clicking one of the layer buttons to the left
of the tables, or by selecting one of the tabs at the bottom. One side of the matrix
selects an overview or a breakdown by protocol layer. The tabs at the bottom form
the other axis, allowing views of symptoms, analyses, or network entities.

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