Intermec 700 - Manual (Page 189)

Network Support — Chapter 4
165 700 Series Color Mobile Computer User’s Manual
Activation
Note: Set the date and time before doing this activation.
SB555 Watcher is for activation and data provisioning. Once you enable
voice capability, data capability, or both depending on the carrier, remove
this program from the system by cold-booting your computer.
Intermec Technologies does not recommend using the SB555 Watcher
program to make data and voice calls on a daily basis for these reasons:
S The SB555 Watcher application is a third-party application unaware of
certain power management methods used in your 760 Computer.
Therefore, the application consumes more power than necessary.
S The application size consumes memory better used for your application
data.
The process of setting up the account with your carrier and enabling the
CDMA WAN radio in your 760 Computer is called activation. To proper-
ly function, program the CDMA device with the necessary information
and set up the network carrier account. If either piece has errors, the de-
vice does not function on the CDMA network.
The CDMA radio is pre-programmed for a specific carrier, such as Sprint,
Telus, Bell Mobility, Verizon, etc.). Therefore, information about your
radio should already be in your carrier’s database.
You need to notify the carrier and set up mobile accounts for each unit
you are activating. The Electronic Serial Number (ESN hex 63xxxxxx)
that you need to supply to your carrier is located in two places:
S On the outside of the 760 Computer shipping box.
S On the inside of the 760 Computer battery compartment. The label
would include the term “ESN” and a bar code along with the serial
number.
The ESN comes in both decimal and hexadecimal formats. Most carriers
accept either format, but with a preference for the decimal format. You
only need to provide one number to your carrier.
S The decimal format consists of 11 digits, beginning with “099.”
S The hexadecimal format is an 8-digit number, beginning with “63.”
Accounts for Verizon and Sprint carriers can be set up for data only. Cana-
dian carriers (Telus and Bell Mobility) can be set for data only, voice only,
or both voice and data. This is determined by your application and the
services your carrier offers.
After the all ESNs are provided to the carrier and the carrier has estab-
lished the accounts, you will be provided with the lock codes and tele-
phone numbers needed to complete the activation process. You use the
SB555 Watcher program to accomplish this task. Be sure to write down this
information for future use.
Note: Ensure that you receive a spreadsheet with your order that calls out
all ESNs in both decimal and hexadecimal formats.