Intermec 700 - Manual (Page 245)

6 Scanner Support — Chapter
221 700 Series Color Mobile Computer User’s Manual
Note: When selecting either the 1551E or the 1553 Scanner or enabling
the scanner port for these scanners, the 700 Computer tries to communi-
cate with the attached scanner. If the scanner is not powered, if the cable is
not connected properly, the wrong cable is used, or if the scanner firmware
is older than 2.0, and the “Failed to save one or more settings” message
appears, then this step failed.
This process can take time as the terminal is going through a group of
RS-232 settings to communicate with the scanner. After successful com-
municated with the scanner (about eight beeps are generated), it initializes
the scanner with the 700 Computer’s current settings. This process might
generate a series of beeps pending on the firmware version installed in the
scanner. These beeps are suppressed in firmware versions 2.08 or greater.
Troubleshooting the 1551E/1553 Tethered Scanner
Do the following to troubleshoot your 1551/1553 Tethered Scanner:
1 Ensure the correct cable is used for the scanner on the tethered scanner
port. Note the 700 Computer cannot supply power to the scanner.
2 Perform a quick test to determine whether the connection is good.
Temporary select the scanner model as “ASCII,” then enable the scan-
ner port state. Go to a command prompt or a notepad and scan a data
label. If a label is wedged into the command prompt or notepad, then
the connection is good.
3 If step 2 passes, reset the scanner configurations to their defaults (scan
the Reset Factory Defaults label on the next page) to prevent miscom-
munication, then reenable the scanner port state.
4 If step 2 fails, then the firmware installed in the tethered scanner may be
older than version 2.0. Upgrade your scanner firmware.
Reset Factory Defaults
Scan the EasySet software bar code label “Reset Factory Default” to restore
all of your scanner’s configurations to their factory defaults. When this
command label is scanned, reinitialize the tethered scanner (such as disable
the scanner port state, then enable it) on the 700 Computer. Otherwise,
the online configuration and scanning on the 700 Computer are not func-
tional. In general, scan this label only to initially reset the scanner.
Do not scan EasySet command labels to change the following settings:
S Symbologies code mark S Code 128, EAN29 Identifier
S Preamble and Postamble S Enable/Disable symbologies
S Symbology ID transmit option
In some cases, scanning EasySet Command labels cause the current setting
on the user interface to be out of sync with the scanner settings. However,
in some cases, scanning these labels does corrupt scanned data.
The “Open COMx error: 0x00000037” message appears if the COM port
cannot open due to another application using the port. Disable that ap-
plication to free up the COM1 port before you can enable the scanner. “x”
is the COM port number, such as 1, 2, or 3.