Panasonic CS-A9CKPG - Manual (Page 44)

■ Call the Dealer Immediately
If the following conditions occur, turn off the unit and the
circuit breaker, and then call your authorized Panasonic
dealers or servicenter.
• Abnormal noise is heard during operation.
• Water or foreign material gets into the remote
control by mistake.
• Water leaks from the indoor unit.
• Switches or buttons do not operate properly.
• The circuit breaker switches off frequently.
• Power supply cord becomes unusually warm.
To expedite the repair of your air conditioner:
•
Please have your proof of purchase.
• List all symptoms the unit is exhibiting.
■ Abnormal Operation
Check the following points before calling for repairs or service. If the malfunction persists,
please contact your nearest servicenter.
TROUBLESHOOTING
■ Normal Operation
Problem
• Air conditioner has been restarted, but does not
operate for 3 minutes.
• A sound like water flowing can be heard.
• It seems that fog is coming out from the air
conditioner.
• The room has a peculiar odour.
• During Automatic Vertical Airflow setting,
indoor fan stops occasionally.
• The outdoor unit emits water or steam.
• (For Heat Pump Model only)
Operation stops for about 12 minutes during
heating (The power indicator blinks.)
• (For Heat Pump Model only)
During heating operation, indoor fan may
run at on and off conditions.
Solution
• This is to protect the air conditioner. Wait until the air
conditioner begins to operate.
• This is the sound of refrigerant flowing inside the air
conditioner. This is normal.
• Condensation occurs when the airflow from the air
conditioner cools the room.
• This may be a damp smell emitted by the wall,
carpet, furniture or clothing in the room.
• This is to remove odours emitted by the surroundings.
• In COOL/DRY operation, moisture in the air
condenses into water on the cool surface of outdoor
unit piping that causes dripping.
• This is to melt the frost which has accumulated on
the outdoor unit (defrosting operating). This will take
no longer than about 12 minutes. Water drips from
the outdoor unit. Wait until this operation ends. (The
power indicator will light up.)
(Frost accumulates on the outdoor unit when the
outdoor temperature is low and humidity is high.)
• This is to prevent undesired cooling effect during
heating operation.
Symptoms
• The air conditioner does not operate.
• Air conditioner produces loud noise during
operation.
• The air conditioner does not cool or warm
effectively.
• Remote control / display doesn’t work.
Please check
• Has the circuit breaker been tripped?
• Is the timer being used correctly?
• Is the installation work slanted?
• Is the front grille closed properly?
• Has the temperature been set incorrectly?
• Are the filters dirty?
• Are the intake or outlet vents of the outdoor unit
obstructed?
• Are all windows and doors closed?
• Batteries not inserted?
• Batteries correctly inserted (+) and (–)?
• Are the batteries dead?
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT - LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.
Split Air Conditioner
• Sealed Refrigeration System : Six (6) years, parts
• All Other Components : One (1) year, parts
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, subjected to usage for which the product was not designed, misused or
abused, damaged during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is used
commercially. Dry cell batteries are also excluded from coverage under this warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, EXCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions
may not be applicable.
WARRANTY SERVICE
For product operation and information assistance, please contact your Dealer or our Customer Care Centre at :
Telephone # : (905) 624-5505
Fax # : (905) 238-2360 Web : www.panasonic.ca
For product repairs, please contact one of the following:
• Your Dealer who will inform you of an authorized Servicentre nearest you.
• Our Customer Care Centre at (905) 624-5505 or www.panasonic.ca
• A Panasonic Factory Servicentre listed below :
Richmond, British Columbia Calgary, Alberta Mississauga, Ontario Lachine, Québec
Panasonic Canada Inc. Panasonic Canada Inc. Panasonic Canada Inc. Panasonic Canada Inc.
12111 Riverside way 6835-8th St. N. E. 5770 Ambler Dr. 3075 rue Louis A. Amos
Richmond, BC V6W 1K8 Calgary, AB T2E 7H7 Mississauga, ON L4W 2T3 Lachine, QC H8T 1C4
Tel. : (604) 278-4211 Tel. : (403) 295-3955 Tel. : (905) 624-8447 Tel. : (514) 633-8684
Fax : (604) 278-5627 Fax : (403) 274-5493 Fax : (905) 238-2418 Fax : (514) 633-8020
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton.
Include details of the defect claimed, and proof of date of original purchase.
Ref. : SplitACwar11/02
44
CS-A9CKPG CU-A9CKP6G / CS-A12CKPG CU-A12CKP6G