Hospitality services, Alarm time (al) feature, Chapter 16 – Nortel Networks M7410 User Manual

Page 112: Hospitality services 111, Alarm time (al) feature 111

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P0908510 Issue 02

Enterprise Edge Feature Programming Telephone Guide

Hospitality Services

Hospitality Services (HS) is a group of features that increases the value of the
Enterprise Edge system in small to medium sized facilities such as hotels, motels or
hospitals.

In a hotel setting, guests gain improved services through immediate access to basic
functions like:

wake-up service or reminders

accurate tracking of the room’s service requirements.

Enterprise Edge telephones are classified as one of three types of sets: a common
set, a room set or a Hospitality Services (HS) admin set.

Common set

A common set can be a telephone found in a lobby, office, or common area, it is not
associated with a room. A common set does not have access to all of the HS
features.

Common sets are Enterprise Edge telephones or analog telephones connected to an
analog terminal adapter (ATA), or an analog station module (ASM).

Room set

A Room set is a set assigned to a room. You need to start a Unified Manager session
to assign a Room set to a room. For more information about programming using the
Unified Manager, see the Enterprise Edge Programming Operations Guide. Up to
five sets can be assigned to the same room (they all share same room number).

Room sets can be any Enterprise Edge telephone or an analog telephone connected
to an ATA or an ASM.

Hospitality Services (HS) admin set

A Hospitality Services (HS) admin set is any two-line display Enterprise Edge
telephone. A HS admin set can be programmed (see the Enterprise Edge
Programming Operations Guide
) to require a user to enter the Desk admin
password before access to HS admin features is granted.

Alarm time (AL) feature

The Alarm time feature provides an alarm clock capability on Enterprise Edge and
analog telephones connected to an ATA or an ASM. Both room sets and common
sets can be programmed to sound an audible alert at a requested time.

One Alarm time within a 24 hour period is programmable on a room or common set
and must be reset daily. When the alarm sounds, all sets in a given room alert.
Canceling the alarm on any set cancels the alarm on all the sets in the room. A new
Alarm time entered on a room or common set overwrites any alarm set previously.

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