Nortel Networks M7410 - Manual (Page 22)

Answering calls 21
P0908510 Issue 02 Enterprise Edge Feature Programming Telephone Guide
Press
ƒ‡fi
.
Group Pickup cannot be used to retrieve a camped call.
If there is more than one incoming call at a telephone in a pickup group, a call
ringing on an external line is answered first followed by calls on the prime line and,
finally, calls on internal lines.
Changing a telephone’s pickup group
Telephones can be put into and taken out of pickup groups.
You need to start a Unified Manager session to program this feature. For more
information about programming using the Unified Manager, see the Enterprise
Edge Programming Operations Guide.
Displays
Trunk Answer
ƒ°‚‚
The Trunk Answer feature allows you to answer a ringing call anywhere in the
system from any telephone in the system. The line you are answering does not have
to appear or ring at the telephone you are using.
Trunk Answer works only with calls that are ringing on lines for which a Ringing
Service schedule is active and if Trunk Answer is enabled by your installer or
customer service representative.
Tip
A Hunt Group call ringing at an Enterprise Edge set DN that is also a member
of a call pickup group can be picked up by any Enterprise Edge set in that call
pickup group. For more information on Hunt Groups see
Hunt Groups on page
83.
You are already connected to the telephone that made the
call you are trying to pick up. This can happen if you are on
a call to a co-worker, your co-worker dials the number of a
telephone in your pickup group, and you attempt to pick up
that call.
There is no call that you can pick up or the call that was
ringing has already been answered.
You have tried to pick up a call on someone else’s private
line.
Enter the internal number of the telephone that is ringing.
(You may use an internal autodial button to do this.)
If you decide not to answer a ringing call after you have
activated Directed Pickup, press
ƒ .
Already joined
Pickup denied
Pickup: