Nortel Networks M7410 - Manual (Page 116)

Hospitality Services 115
P0908510 Issue 02 Enterprise Edge Feature Programming Telephone Guide
• set the associated room’s state to Needs service (Needs srvc)
• query the state of the associated room on a set with a display.
Front desk sets can:
• set any room’s state to Service done (Srvc done)
• set any room’s state to Needs service (Needs srvc)
• query the state of any room.
The system changes the state of occupied rooms to Needs service on a daily basis
at a set time as configured in the system.
Maintenance personnel program the condition of the room to Service done when
service in the room is complete.
The front desk attendant can query or program the condition of a room with a
Hospitality Services admin set. The Enterprise Edge system automatically sets the
status of a room to Needs srvc, when a Room occupancy status changes from
occupied to Vacant.
Room condition from a room set
To update the Room condition using a room set:
1. Press ƒ°‡fl on an Enterprise Edge telephone or press
˚•°‡fl on an analog telephone.
2. At the prompt, enter the status of the room.
3. Press ⁄ on the dialpad to indicate Set to srv done. If required, enter the
Room condition password.
or,
Press ¤ on the dialpad to indicate Set to needs srv. If required, enter the
Room condition password.
4. The display shows Set to srv done or Set to needs srv.
Room condition with a Hospitality service admin set
To update or query the Room condition using a HS admin set:
1. Press ƒ°‡° on a two-line display Enterprise Edge telephone
(M7310 or M7324).
2. If configured, the display shows Password:. Enter the Desk admin password.
3. The display shows Cd of rm#:. Enter the room number and press OK.