Nortel Networks M7410 - Manual (Page 64)

Communicating in the office 63
P0908510 Issue 02 Enterprise Edge Feature Programming Telephone Guide
• Press CALL .
If you want to call your message center using a line other than the programmed line,
exit your message list and dial the message center telephone number using normal
dialing methods.
Replying to a message using an analog telephone connected to an ASM
On an analog telephone connected to an ASM
• Press
˚•flfi
. The system automatically retrieves and connects the
user to the oldest message sender. (The message can originate from either the
designated direct-dial telephone or the internal voice mail system.)
If the analog telephone has the Message Reply Enhancement feature set to Yes, and
the sender is the designated direct-dial telephone, the message waiting indicator is
turned off automatically after the reply call is answered, no matter from where the
call is answered.
For analog telephones connected to an ASM, using the Message Waiting Reply
feature (
˚•flfi ), retrieves only internal messages sent to the user.
Analog telephones connected to an ASM cannot retrieve external messages by
using the Message Waiting Reply feature (
˚•flfi ). For external
messages, users must call back the external voice mail center to retrieve their
messages. When doing so, the message waiting indicator on the analog telephone is
turned off automatically.
Removing items from your message list
You can erase a message while you are viewing it in your message list. If the
message is from your message center, this only erases the message notification at
your telephone. You need to erase the message at your message center. Refer to
your message center documentation.
On a telephone with a one-line display
• Press
˙
.
On a telephone with a two-line display
• Press ERASE .
Tip
If Enterprise Edge Voice Messaging is not installed, only the designated
direct-dial telephone can send messages to an analog telephone connected to
an ASM using ƒ⁄. The analog telephone can in turn invoke a
single digit access code to reach the designated direct-dial telephone and
retrieve messages.
If the designated direct-dial telephone of an analog telephone connected to an
ASM is changed, messages sent by the previous designated direct-dial
telephone are kept in the incoming message list of the analog telephone until
they are retrieved.