Overriding call forward, Changing forward no answer, Changing the delay before a call is forwarded – Nortel Networks M7410 User Manual

Page 53: Forward on busy

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52 Forwarding your calls

Enterprise Edge Feature Programming Telephone Guide

P0908510 Issue 02

Overriding Call Forward

If you call someone who has their calls forwarded to you, your call rings at that
person’s telephone even though they are forwarding their calls to you.

Changing the automatic Call Forward settings for a telephone

Call forwarding can be programmed to forward a call when it is not answered or the
line is busy. You can also define the number of times the telephone rings before
forwarding takes place. These features must be programmed by starting a Unified
Manager session.

Changing Forward no answer

Forward no answer redirects unanswered calls to another telephone on your
Enterprise Edge system.

Line Redirection takes precedence over Forward no answer.

For more information about changing Forward no answer using the Unified
Manager, see the Enterprise Edge Programming Operations Guide.

Changing the delay before a call is forwarded

You can assign the number of times that the incoming call rings at your telephone
before the call is forwarded. To estimate the delay time in seconds, multiply the
number of rings by six.

For more information see the Enterprise Edge Programming Operations Guide.

Forward on busy

Forward on busy redirects your calls to another telephone on your Enterprise Edge
system when you are busy on a call, or when you have Do Not Disturb activated at
your telephone. For more information about changing Forward on busy using the
Unified Manager, see the Enterprise Edge Programming Operations Guide.

Line Redirection takes precedence over Forward on busy. Calls that are redirected
by Line Redirection are not affected by any Call Forward features or Call Forward
programming.

Tip
If the Enterprise Edge set is a member of a Hunt Group, the Call Forward no
answer feature is overridden and the Hunt Group call continues to ring until
the hunt time has expired. For more information on Hunt Groups see

Hunt

Groups

on page 83.

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