Nortel Networks Call Center Telephone - Manual (Page 111)

Chapter 8 Setting up agents 111
Call Center Telephone Administration Guide
Logging an agent off
1 Press ≤·°‹.
Enter the Call Center Administrator Mailbox number and
password,
and then press OK.
2 Press OTHR.
3 Press CC.
4 Press AGENT.
5 Press ° . This option does not appear as a display button option.
6 Enter the agent’s ID number and press OK.
7 The agent’s name is displayed.
Press OUT.
8 Press ® to end the session.
Log:
QUIT RETRY OK
Admin
MBOX AA OTHR
Admin
GLIST CCR CC
CC Admin
AGENT SKILL OTH
Agent Admin
ADD DEL CHNG
Agent ID:
OK
xxxx
OUT QUIT