Nortel Networks Call Center Telephone User Manual
Page 141

Chapter 10 Routing table administration 141
Call Center Telephone Administration Guide
32 Press OK.
33 Press OK.
34 Press YES.
35 Press DIST.
36 Press OK.
37 Press YES.
38 Press GRTG.
39 Press NORMAL.
40 Press 3 and press OK.
41 Press OK.
42 Press XFER.
43 Press DISABL.
44 Press NEXT.
45 Press NEXT.
46 Press DISABL.
47 Press NEXT.
48 Press DISABL.
49 Press OK.
50 Press OK.
51 Press YES.
52 Press OTHR.
53 Press GOTO.
CCR Key: 2 Tr: 1
CHNG DISABL OK
Type: Norm Xfer
Force XFER OK
Another step?
YES QUIT
Step 4
DIST GRTG OTHR
Dist time: 00:30
CHNG OK
Another step?
YES QUIT
Step 5
DIST GRTG OTHR
Greeting type
EWT NORMAL
CC greeting:
RETRY OK
CC greeting: 3
RETRY PLAY OK
Type: Norm
Force XFER OK
AA Key: 1
CHNG DISABL NEXT
AA Key: disable
CHNG NEXT
Oper Key: 0
CHNG DISABL NEXT
Mbox Key: 9
CHNG DISABL NEXT
MBox Key: disable
CHNG NEXT
CCR Key: 2 Tr: 1
CHNG DISABL OK
CCR Key: disable
CHNG OK
Type: Norm Xfer
Force XFER OK
Another step?
YES QUIT
Step 6
DIST GRTG OTHR
Step 6
DISC XFER GOTO