Xerox DocuColor 2060 - Manual (Page 271)

P R O B L E M S O L V I N G
D O C U C O L O R 2 0 6 0 / 2 0 4 5 O P E R A T O R M A N U A L
P
R
OBLEM
S
O
LV
IN
G
6–5
Problem Suggested Solution
Sheets will not feed
from Paper Tray 4 • Ensure that the height of the stack does not
exceed the MAX fill line.
• Check that the paper guide is not too tight. The
paper guide should be adjusted to fit snug
against the paper stack.
Paper jams when
exiting the Paper
Trays • Ensure that the edge guides of the paper tray
fit snugly against the paper stack.
• Do not fill the paper trays above the MAX fill
line indicator.
• Close the tray slowly to avoid shifting the
paper stack.
Output jams when
exiting the digital
press to the Offset
Catch Tray • When no other output device is present, the
Offset Catch Tray can hold up to 500 sheets of
24 pound (90
g/m
2 ) paper. Empty the catch tray
when output approaches this limit to ensure
continuous production.
• Ensure the first sheet is not blocking the paper
exit, particularly for 11 x 17 inch (A3) output.
Copies originating
from Paper Tray 4 are
skewed. Jams may be
occurring. The paper guides on Paper Tray 4 may not be set
correctly or may be too tight against the paper
stack. Ensure that the paper guide lightly touches
the paper stack.
Digital press with
scanner does not
make copies when
Auto Paper is
selected. For the Auto Paper selection to function
correctly, the size of the original document must be
the same size as the paper supply that is loaded in
at least one of the trays. If not, select the paper
tray size that best meets your needs. Or, if you wish
to continue to use the Auto Paper feature, load one
of the trays with the same size paper as the original
document.