AASTRA 1560_1560ip User Guide - Manual (Page 38)

Call queue
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eud-1431/1.0 – OIP R8.3 – 02.2012
Substitution
You can forward calls directed at your operator application to a preconfigured desti-
nation during your absence. The substitution is automatically activated for all the
other operator consoles as well. Personal calls are not affected by the call forwarding.
Notes:
• Calls already on the operator application when the substitution function is acti-
vated are not forwarded.
• The substitution cannot be activated by remote control.
• To bypass the direct line seizure, you must first seize a line using the
Aastra 1560/1560ip or answer a call and only then pick up the handset or enable
the headset.
Open the Call queue .
Open the context menu and select Settings .
➔
The Operator settings window opens.
Select the settings you want and click OK to confirm.
➔
The settings are stored.
eud-1431_POOL_en.book Page 38 Wednesday, February 15, 2012 12:30 PM