AASTRA 1560_1560ip User Guide - Manual (Page 98)

Configuration
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eud-1431/1.0 – OIP R8.3 – 02.2012
Telephony functions
Dial phone number You can dial a predefined call number by clicking.
Conference You can set up a conference directly by clicking.
• Announcement to user
• Announcement to group
You can address internal users directly via their loudspeaker – where
available –, without waiting for a reply (similar principle to that of an
intercom system).
Pick up a call
You can take an imcoming or an active call from
another phone to your phone.
Deflect This function lets you deflect an incoming call to another user.
Park
With this function you put your call partner on hold without using a
phone line as a result.
Server operations
Welcome announcement
Announcement service for incoming internal and external calls. If you
do not answer an external call after a set delay, the user who is calling
will obtain an announcement. After the announcement the caller will
then hear the ring-back tone again.
Substitution
You can forward calls directed at your PC operator console to a precon-
figured destination during your absence. This function is available if
the system phone to be controlled is configured as operator console.
For further information refer to Chapter
"Substitution" , page 38 .
• Log out from user group
• Log out from all user groups
In the user group incoming and internal calls are routed to a group of
internal destinations according to a preconfigured call distribution.
Home alone
If calls to a user group can only be answered by one user, the user in
question can activate Home Alone on the user group. Then if the user
is already in a call, all subsequent internal or external calls to the user
group obtain a busy tone.
User alarm Generates one event message.
• Macro (On/Off )
• Macro (stateless)
You can enter a function command directly with this function.
Ring alone
This function lets you specify which of your phones signals incoming
calls acoustically (as part of the one-number user concept).
Personal call routing
This function lets you specify where incoming calls are routed to (as
part of the one-number user concept).
Call centre:
Agent login Activate/deactivate login function.
Agent pause Activate/deactivate pause function.
Agent wrap up time Activate/deactivate wrap up time function.
eud-1431_POOL_en.book Page 98 Wednesday, February 15, 2012 12:30 PM