AASTRA 1560_1560ip User Guide - Manual (Page 71)

Operator groups
eud-1431/1.0 – OIP R8.3 – 02.2012
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Making and answering calls
Answering a call
Your operator application rings and the Aastra 1560/1560ip button on your PC's task-
bar starts to flash. Use a mouse click or the corresponding hotkey to put the
Aastra 1560/1560ip on top.
You can answer the call in the queue. Choice available:
• Pick up the handset on the phone.
• Double-click on the line you want.
• Highlight the line you want, right-click to open the context menu and select
Answer call .
• Use a hotkey you have specified (see Chapter "Settings: Hotkeys" , page 12 ).
Answering a call to a personal call number
Your phone rings and the Aastra 1560/1560ip button on your PC's taskbar starts to
flash. Use a mouse click or the corresponding hotkey to put the Aastra 1560/1560ip
on top.
To answer the call, proceed as follows: Choice available:
• Pick up the handset on the phone.
• Press the Enter key on the PC keyboard (the phone window must be active).
• Click on Call key
or Answer foxkey.
• Use a hotkey you have specified (see Chapter "Settings: Hotkeys" , page 12 ).
Note:
Stop Open listening by picking up the handset on the phone.
eud-1431_POOL_en.book Page 71 Wednesday, February 15, 2012 12:30 PM