Warranty information – Printronix T2N User Manual
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Warranty Information
Printer Warranty
Printronix® warrants to the purchaser that under normal use and service, this printer (excluding the
thermal printhead) purchased hereunder shall be free from defects in material and workmanship for a
period of one year from the date of shipment from Printronix. In the United States and Canada, the printer
warranty provides a 1-year return-to-factory warranty which commences on the date of shipment from
Printronix. Costs of shipping to be borne by the purchaser..
Consumable items such as media and ribbons are not covered under this warranty. This warranty does
not cover equipment or parts that have been misused, altered, or used for purposes other than those for
which they were manufactured. This warranty also does not cover loss, shipping damage, damage
resulting from accident or damages resulting from unauthorized service.
For additional warranty information, visit our website,
Thermal Printhead
Printronix warrants the printhead for a period of one hundred eighty (180) days from shipment date from
Printronix, or 1,000,000 linear inches for direct and thermal transfer use, whichever comes first. The
warranty does not cover printheads that have been misused, and/or damaged due to improper
handling/use.
Supplies
For the nearest Printronix full-service distributor that carries Printronix genuine supplies, please call 1-
800-733-1900 or fax (714)-368-2354. Supplies design, specification, and selection are integral to the
development of any computer imaging system. Printronix's extensive manufacturing and research
capabilities, along with years of experience in the design of printers and their applications, assures that
you will receive the exact materials that you require to maximize the performance of your Printronix
printer. For more information, call the Printronix Customer Support Center at (714) 368-2686 or access
the Printronix website at http://www.printronix.com.
Onsite Maintenance Service
Printronix offers on-site support services in the United States and Canada. Please contact the Printronix
Maintenance Contracts Group at 800-854-6463 - option 1 for detailed service agreement information.