Printronix T2N - Manual (Page 39)

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Fault Recovery
Once the Configuration Utility identifies the fault, press the FEED key on the control panel to clear the
fault condition. This stops the STATUS indicator from blinking.
If the issues are not resolved after following the steps in Table 3 , contact the Printronix Customer
Support Center (page 123).
Table 3. Printer Status Messages and Recovery Procedures
Printer Status Message Recovery Procedure
Calibration Error
The printer is unable to calibrate the Media Sensor properly:
1. Verify that the Media Sensor, Label Length, and Max Cal Length
values set within the Configuration Utility match the installed media.
2. Open the pivoting deck.
3. Pull the media back onto the hanger beam.
4. Make sure the media sensor is clean (see Chapter 4, page 49).
5. Reload the paper making sure it is properly threaded through the
media sensor and the media width guide.
6. Make sure the media sensor is properly positioned with the triangle
in line with the gap, notch, hole, or black mark (see page 28).
7. Close the pivoting deck.
8. Press the Feed Key to clear the error.
9. C alibrate again either via the Configuration Utility (see “Calibrate
Sensor” on page 96) or power-up with the PAUSE key held down.
See Note at the end of Table 3 on page 41.
Cutter Error
Blade Open (down)
Blade Closed (up)
The printer detected a cutter malfunction:
1. Pause the print job.
2. Open the pivoting deck.
3. Unlatch the cutter and rotate it down. Inspect the cutter to determine
if the blade is in the open (down) position. See photographs on left.
4. If the blade is in the open (down) position and a label is stuck in the
cutter, remove it. Press the Feed Key to clear the error. Go to step 6.
5. If the blade is in the closed (up) position, turn the printer power off.
Wait 5 seconds then turn the printer power on. After the printer
finishes initialization the blade moves to the open (down) position.
Remove any label or debris stuck in the cutter.
6. Feed the media through the cutter slot, then close and latch the
cutter.
7. Close the pivoting deck.
8. Press the Feed Key to clear the error.
9. Resume printing.
Note: If a Cutter Error reoccurs, repeat steps 1 to 6, then use the
Configuration Tool “Cut Rev” function before resuming the print job. If
problems persist, use the “Cut Fwd” function.
See Note at the end of Table 3 on page 41.