Figure 5 – Printronix T2N User Manual

Page 38

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Figure 5. Obtaining Printer Status

Once the Configuration Utility identifies the fault, you can press the FEED Key on the printer to clear the
fault. See Fault Recovery on page 39 to resolve the issue.

For Calibration Error, Ribbon Err, Ribbon End Err, or Paper Jam errors, verify that the Media/Sensor
configuration is correct (see

“Media/Sensor tab on page 71). Upload the configuration by doing a “Read”

operation. If the “Read” operation times out with a “Port Open Error” or “Data Transmission Error”, the I/O
channel may be blocked with a host job. In this case, cancel the print job on the host, reboot the printer,
and then perform the “Read” operation again to upload the configuration.

When the configuration has been uploaded, verify it is correct or make changes as necessary and save
those changes in the printer using the “Set” operation. If the fault persists, refer to Fault Recovery on
page 39 to resolve the issue.

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